Delivery and warranty

Due to the demand and the 100% handmade process, the combination of decoration and product does not allow inventory to always be available, so when placing your order, the product will be specially manufactured, hence it can be customized. The delivery time is 45 to 60 days, depending on the product and the quantity ordered. If you have any questions, please contact the email address contacto@pueblaentalavera.com .

Warranty.

Being an entirely handmade product, no piece is exactly the same as another. All materials are made in accordance with viceregal ordinances of the 16th century, to respect the originality of the product.

The product is guaranteed on delivery through the courier company, to be replaced by parts that arrive damaged.

Thanks for your purchase.

The automatic order on the page shows the total cost of the product and its shipping. If you prefer to make a partial payment to order, please contact us and we will gladly adapt to your needs. In general, you can make a deposit of 50% and the rest plus the cost of shipping, upon receipt of your product. In this case, by deposit or transfer.

We are at your service: contacto@pueblaentalavera.com